Trades
Using a window maker as the example: requests, measurements, orders, goods receipt and installation hang on many emails and programs. Lotterberg pieces it together and prepares the next steps.
What Lotterberg takes on for you
Handle emails automatically
Read, assign to the order, prepare a reply for approval.
Search and ask
Order status, delivery confirmations, earlier orders, with source.
App on the road
Capture measurements, photos and customer wishes on site.
ERP and trade software connected
For example Klaes: orders, prices and dates.
From first contact to installation.
Anything that writes to your systems, you approve.
- 1
Request by email
Lotterberg recognises the customer and creates the case.
- 2
Measurement at the customer
Measurements, photos and wishes in the app, by voice too.
- 3
QuoteIn development
A draft from the measurement and earlier quotes.
- 4
Supplier orders
Match order confirmations against your orders, report deviations.
- 5
Goods receipt
Check delivery note and invoice against the order.
- 6
Installation date
Lotterberg prepares the date coordination with the customer.
- 7
Service and complaints
Questions about earlier orders, answered with source.
Another case
The mailbox under control
Orders, delivery confirmations and date questions land in the right order.
Another case
Search instead of digging through folders
“Which glass did we install for the Bergers?” Answer with source.
Often heard
“Our trade software can't be connected.”
It doesn't have to be. Lotterberg operates it through the user interface, like your staff, with no project at the software house.
- No interface needed
- No vendor approval
Your case isn't here?
It probably resembles one of these.
We'll look at your workflows together.
Whether a workflow pays off
- Does it run often enough?
- Is it always the same?
- Is the data stuck in several systems?